Find a cheaper price online, we'll match it!
From Tongs to Gas Grills, we'll match it all!
The BIG guys even the little, we'll match them all.
At BBQGrills.com we want to ensure that you're getting the best price for your outdoor kitchen products! Your time is valuable, it shouldn't be spent searching the internet for hours, looking for a better price. However, if you come across one, our Price Match Policy will possibly match the price that you've found. To price-match an item, simply fill out the information below or call us at (855) 341-3312 and ask to speak with a sales associate. We look forward to earning your business, have a beautiful day!
Are there any products that don't qualify for your Price Match Guarantee?
Yes. There are certain brands on our website that are protected by a MAP price. MAP pricing states that these brands cannot be advertised at a lesser amount than what the manufacturer has stated. This pricing protects those brands across the entire online (e-commerce) market. If an internet dealer is listing the product(s) below the MAP price, there's a possibility that the company does not have an agreement with that brand and is not allowed to sell their product. These brands include, but are not limited to - Alturi Grills, American Muscle Grill, AOG, Artisan, Broil King, Bull BBQ, Chicago Brick Oven, Coyote Grills, Kamado Joe, Memphis Pellet Grills, Primo, RCS, Summerset Grills, and Sunstone Grills. Furthermore, our price match policy doesn't apply to installation labor, clearance, closeouts, discontinued products and refurbished, used or damaged items. We also won't match a competitor's rebate offers, sales tax promotions, senior discounts, buy-one-get-one-free sales or advertising/pricing errors.
How do I request a price match?
To request a price match on a product you're interested in purchasing, please fill out the detail form listed above, or call us at (855) 341-3312 and ask to speak to a sales representative.
What proof is required when requesting a price match?
If you have the competitor's advertisement, please present the entire printed ad or a photo/photocopy of the ad via email (email@example.com). Digital versions of printed advertisements are accepted. If you found the price online, please call us (855) 341-3312 and present the URL link to one of our sales staff. The price match will take into account any shipping and delivery fees. For example, if a competitor is offering an item at $50 plus $10 shipping, the match price will be $60.
Does an item have to be in stock to receive a price match?
Yes. In order to receive a price match, the competitor's website must state that the item is 'in stock' at the time a price match is requested. Note: some websites may not show the correct availability for the product. If the manufacturer has stated the item is 'out of stock' and our website states this, we cannot price match the product.
Do you price match Amazon?
Yes. However, the item must be 'sold and shipped by Amazon' (Amazon Prime) in order to receive the price match. Furthermore, if the product you're pricing matching is a 'MAP price-protected product' we cannot accept the price match.
Do you price match after an order has been placed?
If the submitted the order but it has not yet shipped, then we will honor the price match; however, if the order has shipped, we cannot honor a price match.