30
Day Return Window
Plenty of time to decide if you love it
$0
Restocking Fees
Most charge 25%—we think that's ridiculous!
Easy Process
Call or submit a form—we handle the rest
How to Return an Item
1
Contact Us
Call us or fill out the return request form below
2
Get RMA Number
We'll provide a Return Merchandise Authorization number
3
Ship It Back
Pack the item securely and ship it to us
4
Get Refunded
Refund processed within 5-7 business days of receipt
Return Policy Requirements
To qualify for a return, please ensure the following conditions are met:
- Item must be returned within 30 days of the delivery date
- Product must be new, unused, and unassembled
- Item must be in original packaging and "resalable" condition
- All original accessories, manuals, and parts must be included
- You must obtain an RMA number before shipping
Important Notes
- Original shipping costs are non-refundable
- Return shipping costs are the customer's responsibility
- Assembled, used, or damaged items cannot be returned
- Custom or special-order items may have different return policies
- Defective items may qualify for warranty replacement instead
Start a Return Request
Ready to initiate a return? Fill out the form below with your order details and reason for return, and our team will get back to you with your RMA number and return instructions.
Need immediate assistance? Call our customer service team at
(855) 341-3312, Monday-Friday, 8:30am - 5pm PST. We're here to help make your return as smooth as possible!